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UPDATE: THIS FILE LAST EDITED 7-2013

SIGHTED

ASSISTANCE

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A PUBLICATION FROM THE...

SIGHT LOSS

INFORMATION

DETECTIVE


.....ALL RIGHTS RESERVED

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SHOULD THE READER WANT TO SUGGEST ANY ADDITIONS OR CORRECTIONS FOR THIS BULLETIN, PLEASE SEND YOUR IDEAS - GO TO LINK, SEND A MESSAGE, NEAR THE TOP OF THIS WEBPAGE.

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NOTE: THIS INFORMATION IS NOT INTENDED AS AN ENDORSEMENT OR RECOMMENDATION, AND IS PRESENTED SIMPLY AS A CONVENIENCE TO THE READER. BECAUSE OF THE CHANGING AVAILABILITY OF PRODUCTS AND SERVICES, THE COMPLETENESS OF THIS LISTING IS NOT GUARANTEED.

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MOST IMPORTANTLY, A POWER OUTAGE OR POWER INTERRUPTION CAN CRASH A SCREEN READER EVEN WITH THE EXTRA PROTECTION OF A BACKUP BATTERY. THIS MEANS THE ON-OFF KEY COMMAND TOGGLE WILL NOT WORK AND SIGHTED ASSISTANCE WILL BE NEEDED FOR RECOVERY OF THE SCREEN READER APP.

IN ADDITION, FROM TIME TO TIME BLIND AND LOW VISION COMPUTER CONSUMERS HAVE NEED FOR ONSITE TECH SUPPORT WHICH MAY NOT BE IMMEDIATELY AVAILABLE.

TO SAVE IMPORTANT EVIDENCE OF A PAST PROBLEM OR EVENT WHICH HAS APPEARED ON THEIR COMPUTER DISPLAY FOR FUTURE REVIEW, HERE IS AN EASY TROUBLESHOOTING TECHNIQUE:

1. FOR MACINTOSH USERS...

A. SCREEN SHOTS
- HOLD SHIFT-COMMAND KEYS AND PRESS 3-KEY
= FULL SCREEN SHOT WITH CAMERA SOUND EFFECT
- HOLD SHIFT-COMMAND KEYS AND PRESS 4-KEY = SCREEN SHOT CROSSHAIRS
- HOLD SHIFT-COMMAND KEYS AND PRESS 4-KEY + SPACEBAR = SPECIFIC WINDOW SCREEN SHOT

B. NEW FILE IS PLACED ON DESKTOP

2. FOR PC-WINDOWS USERS...

A. HOLD SHIFT-ALT KEYS AND PRESS PRINT-SCREEN-KEY = SCREEN SHOT IN HIGH CONTRAST
B. NEW FILE IS PLACED IN SYSTEM BUFFER

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