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UPDATE: THIS FILE LAST EDITED 10-2014

A SIGHT LOSS INFORMATION DETECTIVE
PUBLICATION - ALL RIGHTS RESERVED

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NOTE: THIS INFORMATION IS NOT INTENDED AS AN ENDORSEMENT OR RECOMMENDATION, AND IS PRESENTED SIMPLY AS A CONVENIENCE TO THE READER. BECAUSE OF THE CHANGING AVAILABILITY OF PRODUCTS AND SERVICES, THE COMPLETENESS OF THIS LISTING IS NOT GUARANTEED.

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50. SECTION 5O8-5O4 STANDING

THE USE OF PDF (PORTABLE DOCUMENT FORMAT) FILES ON A WEBSITE CAN SOMETIMES CAUSE ACCESSIBILITY PROBLEMS, PARTICULARLY FOR BOTH VERSIONS OF THE APPLE IOS AND OSX SCREEN READER VoiceOver.

CURRENTLY, VoiceOver LIGHT USED ON APPLE I-PHONES AND I-PADS PLUS VoiceOver FULL ON ALL MACINTOSH COMPUTERS CANNOT INTERACT WITH PDF FORMATTING BEYOND SIMPLE TEXT-TO-SPEECH.

WHILE SECTION 5O8, PART 1194.22-K OF THE NATIONAL REHABILITATION ACT DOES PROVIDE FOR A TEXT-ONLY ALTERNATIVE, PURSUIT OF THIS ACCOMMODATION CAN BE DIFFICULT.

FOR EXAMPLE, THE U.S. DEPARTMENT OF VETERAN AFFAIRS PROVIDES APPLE HARDWARE FOR BLIND REHABILITATION SERVICES, HOWEVER, THEIR ONLINE PDF FILES ARE NOT ALL FULLY VoiceOver ACCESSIBLE.

FURTHER, THE U.S. ACCESS BOARD DOES NOT ENFORCE THE ABOVE TEXT-ONLY ALTERNATIVE UNDER SECTION 5O8 BUT RATHER REFERS CONSUMERS TO SECTION 5O4 FOR CASE-BY-CASE EFFECTIVE COMMUNICATIONS RESOLUTION.

BUT UNLESS IN THIS EXAMPLE, THE COMPLAINTANT IS A BLIND VETERAN THEY HAVE NO LEGAL STANDING FOR SECTION 5O4 DISABILITY RIGHTS RECOURSE WITH THIS FEDERAL AGENCY.

HOPEFULLY THIS RULE RUN-AROUND WILL BE CLAIRIFIED AND RESOLVED IN THE UPCOMING REFRESH OF SECTION 5O8 REGULATIONS FOR BOTH FEDERAL AND STATE GOVERNMENTS.

FINALLY, WHEN NEGOTIATING THIS KIND OF ACCESS REDRESS HERE ARE SOME SMART TIPS...

1. E-MAIL EXCHANGES ARE BETTER THEN PHONE CALLS FOR RECORDKEEPING

2. E-MAILS ARE SAFER THEN PHONE CALLS TO AVOID AN INFORMATION AMBUSH, PLUS POSSIBLE DANGER OF AN UNKNOWN AUDIENCE

3. E-MAILS CAN SOMETIMES HELP TO EXPOSE A HIDDEN AGENDA

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